We can allocate to the clients high skilled experts with long experience to improve the quality indicators, to all kind of activities.
Procedure of SQA servicing:
- The customer gives a written authorization for processing of the claim.
- Alap Inspector starts the 8D system documentation to the supplier.
- Alap Inspector starts a sorting action in accordance with the clients or suppliers request.
- During the processing of complaints it will be clarified who will stand for the costs involved.
- An accurate 8D report in connection with the complaint (or in format as agreed previously with customer).
- A selective action in order to maintain continous production.
- Recommendation: as a preventative measure for the modification of the existing contract with the supplier.
Data and Manpower to be provided by Alap Inspektor
- During workdays an SQA engineer will be allocated to the clients site.
- Office equipment (computer and mobile telephone).
- Provision of sorting group to ensure the supply of good parts for the production within 1 working day from placement of order. (If special tools or special equipment required , in that case the manufacturing could take more time and the sorting process start will be delayed with the same period).
- A daily progress report of the selection process to the customer and supplier.
Data and Manpower to be provided by Customer
- Contact persons with defined authorization for order.
- Transfer of the supplier data.
- Supply of necessary data required for complaint processing.
- Office or desk to ensure the activity of the SQA engineer.
- In accordance with a separate agreement provision of a measuring room or for an order to carry out measuring.
- An internet access.
- A telefax access.